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“The development of a multi-lingual app for Linde service technicians, based on SAP UI5 with integration in our SAP backend components accessed by almost 2,000 technicians in 9 countries provides our users with a real-time-oriented connection to important operative processes. In effect, this means an increase in efficiency by process integration and information supply in all phases of the service process, combined with a considerable reduction in maintenance costs.

consenso has supported the project in terms of process consulting, architectural and conceptual design as well as implementation, thus essentially contributing to its success.”

The

company

Linde Material Handling is one of the world’s leading manufacturers of forklift trucks and warehouse equipment. The company leads the market in Europe with its brands Linde and Fenwick (France). Since 2006, Linde has been part of the KION Group.

Linde develops high-performing intra logistics solutions for its customers. The basis for this are electric and diesel forklifts, warehousing equipment, lift trucks, fleet management software, automation solutions, driver assistance systems, financing offers as well as services around the forklift and training of the operators.

Linde Material Handling was founded in 1904 under the name of “Güldner Motoren-Gesellschaft” and employs more than 13,000 people worldwide.